building capable, confident regulators

At JBass Learning we design and deliver customised regulatory capability solutions to help government regulatory agencies build and sustain a highly capable, confident, and effective workforce.

When in doubt, protect…

At its core, regulation is about protection - of people, places, and the systems that hold our society together.

Regulators play a vital role in safeguarding:

• People, e.g., from workplace health and safety risks, wage theft, liquor and gambling harm, unsafe health care practices, AI, and social media.

• The environment, e.g.from air, water, and land pollution to emerging issues like space pollution.

It’s not easy being a regulator

Regulators are charged with implementing laws and policies to achieve social, economic, or environmental outcomes — all within the limits of their legislative authority. It’s a demanding role, made more complex by constant change, scrutiny, and rising community expectations.

Regulators must administer regulation so that the underlying social, economic or environmental policy objectives are achieved 'in accordance with the powers and authority given to them through legislation and government direction' (ANAO Administering Regulation June 2014, p.3).

Capability is the key

A regulator’s effectiveness hinges on the capability of its people and its organisation. This includes the ability to choose and apply the right mix of regulatory tools to influence behaviour, manage risk, and deliver public value.

At JBass Learning, we work with regulators to strengthen this capability — through targeted, practical learning solutions that support real-world performance and long-term impact.

Ready to build a stronger regulatory workforce?

Let’s work together to ensure your agency is equipped to face today’s challenges and deliver on its critical objectives.

Contact us today to discuss how we can support your regulatory learning and development needs

Regulatory learning and development strategies

Tailored performance and capability solutions that help organisations perform, adapt, and continuously improve by developing the knowledge, skills, and behaviours needed for success. What do your people need to do that they’re not doing now?

Regulatory capability frameworks

Invaluable for ensuring regulatory staff’s continuous improvement and growth. A multi-purpose tool for job design and role descriptions, recruitment, performance plans, learning and development plans, and career/workforce planning.

Regulatory learning and development frameworks

A roadmap for developing your regulatory staff throughout their employment, from induction and training to continuing professional development.

Instructional design/writing

eLearning storyboards, workshop facilitator guides (online/face-to-face), regulatory induction programs, participant guides/workbooks.

eLearning development

Using eLearning authoring tools to build eLearning modules.

Workshop facilitation

Facilitating engaging and impactful workshops (online or face-to-face).

Project management

Oversight through the learning project lifecycle: initiation, planning, execution and closure.

At JBass, we work with a network of regulatory experts, learning and development specialists, master facilitators, instructional designers, writers and eLearning developers to create bespoke teams so we have the best minds working on your regulatory capability solution.

At JBass, we partner with our clients and work collaboratively to deliver fit-for-purpose solutions. We can also help you develop your internal capability to do it yourself.

Our solutions are:

• Practical and experiential to help make the learning stick and be used on the job.

• Tailored to your agency’s culture and processes.

• Human-centred, placing your staff at the centre of the experience.

• Contemporary, grounded in adult learning and the modern workplace learning body of knowledge.

• Flexible and scalable.

Our process

1. Diagnose: identify and understand the regulatory capability needed

2. Ideate: create solutions

3. Decide: what will work best for your agency (co-design)

4. Develop: work closely with you to create the solution (co-create)

5. Deliver: hand over the solution.

• NDIS Quality and Safeguards Commission

• Education Standards Board South Australia

• NSW Local Land Services

• EPA South Australia

• Dog and Cat Management Board

• Commission for Children and Young People

• Department of Families, Fairness and Housing Victoria

• Department of Health Victoria

• Department of Agriculture, Fisheries and Forestry

• The Department for Energy and Mining South Australia

• RECAP Consultants

• Medical Protection Society

• Ethical Fields

• BehaviourWorks Australia

• Australian Institute of Training and Development

• Wavelength Learning

• Social Media College