Helping government regulators build their capability.

Welcome!

Jane Hudson, Director

 

Building capable, confident regulators

At JBass Learning, we design and deliver customised regulatory capability solutions to help government regulators build and sustain a highly capable, confident, and effective workforce.

When in doubt, protect…

At its heart, regulation is about protection — of people, places, and the systems that hold our society together.

Regulators play a vital role in safeguarding, e.g.,:

  • People — from workplace health and safety risks, wage theft, liquor and gambling harm, unsafe healthcare practices, AI, and social media.

  • The environment — from air, water, and land pollution, and emerging issues such as space pollution.

It’s not easy being a regulator

Regulators are responsible for implementing laws and policies to achieve social, economic, and environmental outcomes — all within the limits of their legislative authority. It’s a demanding role, made more complex by constant change, heightened scrutiny, and rising community expectations.

As the ANAO observed:

“Regulators must administer regulation so that the underlying policy objectives are achieved in accordance with the powers and authority given to them through legislation and government direction.” (ANAO, Administering Regulation, June 2014, p.3)

Capability is the key

A regulator’s effectiveness hinges on the capability of its people and the organisation as a whole. This includes the ability to select and apply the right mix of regulatory tools to influence behaviour, manage risk, and deliver public value.

At JBass Learning, we help regulators strengthen capability through targeted, practical learning solutions that drive real-world performance and create lasting impact.

Ready to build a stronger regulatory workforce?

Let’s work together to ensure your agency is equipped to meet today’s challenges and deliver on its critical objectives.

👉 Contact us today to discuss how we can support your regulatory learning and development needs.

 

What we do

 

Regulatory Capability Frameworks

A multi-purpose tool for building regulatory capability across the workforce. Regulatory Capability Frameworks focus on the specific knowledge, skills, and behaviours required to carry out regulatory functions effectively, ethically, and responsibly.

Our Regulatory Capability Frameworks support: Job design and role descriptions; Recruitment and performance planning; Learning and development roadmaps; and Career and workforce planning.

The result? Consistent, sustainable capability growth across your organisation.

 

Regulatory Learning & Development Strategies & Frameworks

We design targeted strategies that transform capability gaps into strengths. Our tailored solutions enable regulators to perform better, adapt faster, and continuously improve.

We provide a clear roadmap for growth that supports your people from day one through to senior leadership. From induction and foundational training to continuing professional development, we help ensure capability is nurtured at every stage of the employee journey.

💡 What do your people need to do that they’re not doing now? We’ll help make it happen.

 

Instructional design & learning resources

We create engaging, practical learning materials that bring regulatory content to life:

  • eLearning storyboards

  • Online & in-person workshops

  • Induction programs

  • Facilitator guides

  • Participant guides and workbooks.

 

eLearning development

We build interactive, scalable, and accessible eLearning modules using leading authoring tools — making learning stick while reaching staff wherever they are.

 

Project management

With end-to-end oversight of the learning project lifecycle — from initiation and planning to execution and closure — we ensure every project is delivered on time, on budget, and on brief.

 

👉 Ready to strengthen your regulatory workforce?

 

How we work and our ability to learn, adapt and grow have never been more critical. 

 

The JBass Team

 

At JBass, we work with a network of regulatory experts, learning and development specialists, master facilitators, instructional designers, writers and eLearning developers to create bespoke teams so we have the best minds working on your regulatory capability solution.

Our approach

 

At JBass, we partner with our clients to co-design and deliver fit-for-purpose solutions. We also help organisations build internal capability so they can confidently continue the work themselves.

Our solutions are:

  • Practical and experiential — designed to make learning stick and translate into on-the-job performance.

  • Tailored — aligned to your agency’s culture, context, and processes.

  • Human-centred — putting your people at the heart of the experience.

  • Contemporary — grounded in adult learning principles and modern workplace learning practices.

  • Flexible and scalable — adaptable to meet immediate needs and long-term goals.

Proud to have worked with

 

ANZSOG | NDIS Quality and Safeguards Commission | Liquor and Gaming NSW | Victorian Gambling & Casino Control Commission | Education Standards Board South Australia | NSW Local Land Services | Dog & Cat Management Board South Australia | Department of Agriculture, Water & the Environment | Department of Families, Fairness & Housing Victoria | Victorian Asbestos Eradication Agency | Department of Health & Human Services Victoria | Medical Protection Society | Social Media College | The Hatchery | Australian Institute of Training & Development | Caterpillar Australia.

 
 
The beautiful thing about learning is nobody can take it away from you
— BB King