Helping government regulators build their capability.

Articles

Thoughts, stories, and strategies on regulatory capability.

 

Regulatory capability grows when systems and people align, 6/10/25.

  • We talk a lot about building capability in regulation—but too often, we treat it as a training issue, not a system issue. Real capability comes from how people, processes, culture, structure, and technology work together.

Bridging the divide: Should regulators recruit from industry or the regulatory profession?, 9/9/25.

  • When it comes to building an effective regulator, the question isn't about industry versus regulatory hires—it's how recruitment shapes the skills, judgment, and integrity that earn public trust and drive compliance.

Beyond the deep end: Why capability development matters, 19/8/25.

  • Imagine being dropped into a huge, circular swimming pool. The sides are too high to climb out. You're told the water's deep, but you'll "work it out." Someone hands you a copy of the legislation like a pool noodle and says, “Good luck — we believe in you.” That’s how starting a regulatory role without training or guidance can feel…

Building regulatory capability: A three-layer approach, 6/8/25.

  • A three-layer approach—encompassing organisational, regulatory, and role-specific capabilities—offers tangible benefits at every level of the system.

🚫 Training isn’t always the answer! ✔️ Smart performance support is, 15/4/25.

  • Effective regulatory capability development is about enabling people to do their best work in the real world, not just in a training room. That means providing the right kind of performance support at the right time — and that’s not always training.

Navigating a regulatory capability framework, 3/3/25.

  • A regulatory capability framework (RCF) defines the knowledge, skills and behaviours a regulator needs to perform well and achieve its goals

Building regulatory capability to achieve excellence, 12/2/25.

  • Building regulatory capability goes beyond skill development—it’s about fostering an environment where people are empowered to learn, grow, and continuously improve.